Terms & Conditions

Terms & Conditions

Welcome to Eherbal.shop (“Eherbal”, “we”, “us”, or “our”). By accessing or using our website www.eherbal.shop and any related products or services (“Website” or “Services”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our Website.

1. Privacy Policy

Your privacy is important to us. This section explains how Eherbal.shop collects, protects, and uses your personal information (“Personal Information”).

We collect information you voluntarily provide when you create an account, fill out forms, or make a purchase. This may include your name, email address, phone number, and shipping details.

We also automatically collect non-personal information, such as your IP address, browser type, operating system, and pages visited on our Website.

For detailed information, please review our Privacy Policy.

2. Modifications to Service and Prices

  • All product prices listed on Eherbal.shop are subject to change without prior notice.

  • We reserve the right to modify, suspend, or discontinue any product or service (or part thereof) at any time without prior notice.

  • We are not liable to you or any third party for any price change, modification, or discontinuation of our Services.

3. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order.
These limitations may apply to orders placed:

  • Under the same customer account.

  • Using the same credit card.

  • With the same billing and/or shipping address.

If an order is modified or cancelled, we will notify you via the email or phone number provided at the time of purchase.

You agree to:

  • Provide current, complete, and accurate purchase and account information for all transactions.

  • Promptly update your account details, including your email address and payment information, so that we can process your transactions efficiently.

For details about returns, please refer to our Return & Replacement Policy.

4. Order Cancellation Policy

At Eherbal, we strive to process and dispatch orders within 24 hours of placement.

If you need to cancel an order, please contact us as soon as possible.

  • If your order has not been shipped, it can be cancelled immediately.

  • If your order has already been shipped, cancellation will not be possible.

To request cancellation, contact our Customer Support Team:
📞 +92 3347938555
📧 sales@eherbal.shop

5. Delivery Policy

We take pride in offering fast and reliable delivery across Pakistan. Our team works diligently to ensure you receive your order accurately and on time.

If, by mistake, the wrong item is shipped to you:

  • Contact our Customer Service Team immediately at +92 3347938555.

  • We will ship the correct item to you at no additional cost, and arrange pickup for the incorrect product.

Please ensure that any item being returned is 100% intact and in its original packaging.

6. Product Information and Accuracy

We make every effort to display accurate product descriptions and images. However, we do not guarantee that product colors, packaging, or specifications will always appear exactly as shown on your device due to variations in display settings.

Eherbal reserves the right to correct any errors, inaccuracies, or omissions related to product information at any time without prior notice.

7. Limitation of Liability

Eherbal.shop shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Website or Services.

All products are sold “as is” without any warranties, unless explicitly stated.

8. Intellectual Property

All content on Eherbal.shop, including text, images, graphics, and logos, is the property of Eherbal and protected under applicable intellectual property laws.
You may not reproduce, distribute, or use any content from this Website without prior written permission.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 sales@eherbal.shop
📞 +92 3347938555
🌐 www.eherbal.shop